At Reacto Craft, we understand the importance of timely and reliable delivery of your chemical products. We have partnered with trusted shipping carriers to ensure that your orders reach you safely and efficiently. Please take a moment to review our delivery information below.
Shipping Methods We offer a range of shipping methods to suit your needs and preferences:
- Standard Shipping: Estimated delivery within 60 to 90 business days
- Expedited Shipping: Estimated delivery within 45 to 60 business days
- Express Shipping: Estimated delivery within 15 to 45 business days
- International Shipping: Delivery times vary depending on the destination country and customs processing
Please note that the exact delivery times may vary based on your location and the shipping carrier’s processing schedule.
Shipping Rates Our shipping rates are calculated based on several factors:
- Product weight and dimensions
- Shipping destination
- Chosen shipping method
The applicable shipping rates will be displayed during the checkout process, prior to completing your order. We strive to offer competitive and transparent shipping rates for our customers.
Order Processing Once your order is placed, our team will promptly process it within 1 to 2 business days. You will receive a shipping confirmation email with tracking information once your order is dispatched.
Tracking Your Order You can easily track your order status and shipment progress:
- Log in to your Reacto Craft account on our website
- Navigate to the “My Orders” section
- Click on the specific order to view its status and tracking information
- Alternatively, use the tracking link provided in your shipping confirmation email
Shipping Restrictions Due to the nature of chemical products, certain items may have shipping restrictions or require special handling:
- Some products may be classified as hazardous materials and have specific shipping requirements
- Certain products may be restricted for air transportation and require ground shipping
- International shipments may be subject to additional regulations and restrictions imposed by the destination country
Our team will inform you of any shipping restrictions or special requirements during the ordering process and work with you to find suitable shipping solutions.
International Shipping We offer international shipping to select countries. When placing an order for international delivery:
- Ensure that the chemical products you are ordering are permitted for import into your country
- Be aware of any additional duties, taxes, or customs fees that may be levied by your local authorities
- Provide accurate and complete shipping information to avoid delays in customs processing
Please note that international shipping times may be longer due to customs clearance and processing.
Delivery Exceptions In rare cases, delivery exceptions may occur due to factors beyond our control, such as:
- Severe weather conditions
- Natural disasters
- Carrier-related issues
- Incorrect or incomplete shipping information
If a delivery exception occurs, we will work closely with the shipping carrier to resolve the issue and keep you informed of any updates.
Contact Us If you have any questions, concerns, or need assistance with your delivery, please don’t hesitate to reach out to our dedicated customer service team:
- Email: contact@reactocraft.com
- Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST
- Response Time: We strive to respond to all inquiries within 24 hours
At Reacto Craft, we are committed to providing you with reliable and efficient delivery services. We value your business and look forward to serving you with the highest quality chemical products and exceptional customer service.